Terms of Service

Last updated: July 30, 2026

1. Acceptance of Terms

By accessing or using the website hirefrank.ai ("the Site") and the services provided by Hire Frank ("we", "us", or "our"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Service Description

Hire Frank provides an AI-powered sales development system designed for industrial suppliers. Our service aims to generate qualified RFQs through automated, highly-targeted outreach. Our business model includes a one-time hiring fee and an ongoing monthly operational cost for active clients.

3. Use of the Website

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. We reserve the right to refuse service, terminate accounts, or restrict access to our Site at our sole discretion.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, software, and the overall design system, is the property of Hire Frank and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

5. Disclaimer of Warranties

The information and case studies presented on the Site show representative results achieved by specific clients. These examples do not constitute a guarantee, warranty, or prediction regarding the outcome of your specific engagement with our service. The Site is provided on an "as is" and "as available" basis without any warranties of any kind.

6. The Hire Frank Guarantee

We offer a Satisfaction Guarantee on eligible plans: if, after the 90-day Performance Period of live outreach, a client is not satisfied with the results, we waive the ongoing outbound management fee and continue optimizing the campaign (for up to 12 months). It is not a money-back guarantee, previously paid fees are not refunded, and it does not promise any specific number of RFQs, customers, sales, or revenue. This is exclusively a service fee-waiver guarantee applicable only to clients who have executed a formal service agreement with us. It is not a legal warranty, and its specific terms and conditions are governed entirely by the Client Service Terms and the individual service agreement.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Hire Frank shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of, or inability to access or use, the Site.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the state or federal courts located in Montgomery County, Pennsylvania.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will indicate at the top of this page the date these Terms were last revised. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@hirefrank.ai